CRM Training

Categories: Business
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About Course

CRM is Customer Relationship Management. The goal of CRM training is to train the business administration professionals to understand the customer relationship model and management through the CRM software which is essential for the business needs and data analysis to build effective business strategies to deal with the customers. This training helps the professionals to track the customer’s needs & requirements and let them generate the customer-specific reports for the business analysis as Customer Relationship Management is very essential for any business.

What Will You Learn?

  • Work comfortably with Microsoft Excel
  • Format spreadsheets in a professional way
  • Be much faster carrying out regular tasks
  • Create professional charts in Microsoft Excel
  • Work with large amounts of data without difficulty
  • Understand Accounting and Bookkeeping principles

Course Content

101

  • What is a Lead
  • Leads 101
  • Contacts 101

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