CRM Training

  • Categories Business
  • Duration 5m
  • Total Enrolled 0
  • Last Update September 8, 2021

About Course

You simply have to find a way to acquire practical skills that will give you an edge over the other candidates. But how can you do that? You haven’t had the proper training, and you have never seen how analysts in large firms do their work. Stop worrying, please! We are here to help.


CRM is Customer Relationship Management. The goal of CRM training is to train the business administration professionals to understand the customer relationship model and management through the CRM software which is essential for the business needs and data analysis to build effective business strategies to deal with the customers. This training helps the professionals to track the customer’s needs & requirements and let them generate the customer-specific reports for the business analysis as Customer Relationship Management is very essential for any business.

What Will I Learn?

  • Work comfortably with Microsoft Excel
  • Format spreadsheets in a professional way
  • Be much faster carrying out regular tasks
  • Create professional charts in Microsoft Excel
  • Work with large amounts of data without difficulty
  • Understand Accounting and Bookkeeping principles

Topics for this course

3 Lessons5m


What is a Lead
Leads 101
Contacts 101

About the instructor

4.32 (19 ratings)

2 Courses

0 students

Student Feedback


Total 2 Ratings

1 rating
0 rating
1 rating
0 rating
0 rating

This is a really great course for all levels in financial analysis. Wither you're beginner or expert, you'll find new things to learn here. Starting from Excel to Accounting to financial statements analysis and concluding with PowerPoint to present your work. Above all that, I'm really getting real world experience and not just text book materials.

This course is highly recommended. I was able to improve my excel skills, financial analysis and accounting reporting skills after reviewing a few times and practising some of the tasks and examples provided.


Material Includes

  • 17 hours on-demand video
  • 2 articles
  • 444 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion


  • Absolutely no experience is required.

Target Audience

  • Marketing Automation

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